Contact us

Contact Us

We're here to help! If you have any questions, concerns, or need assistance with your order, please don't hesitate to reach out to us.

Email Support

Email: 791142599@qq.com

We typically respond within 1-2 business days.

Customer Service Hours

• Monday - Friday: 9:00 AM - 6:00 PM (GMT+8)
• Saturday: 10:00 AM - 4:00 PM (GMT+8)
• Sunday & Holidays: Closed

Facebook Messenger

For faster response, message us on Facebook Messenger! We're available during business hours and typically respond within 1 hour.

Facebook Page: Gripure-PHL

Order Inquiries

When contacting us about an order, please include:

• Your order number
• Your full name
• Your email address used for the order
• A detailed description of your question or concern

Frequently Asked Questions

Before reaching out, you may want to check our FAQ page for quick answers to common questions about shipping, payments, returns, and products.

Follow Us

Stay updated with our latest products, promotions, and riding tips by following us on social media:

• Facebook: Gripure-PHL
• Instagram: @gripurephl
• TikTok: @gripurephl

Thank you for choosing Gripure-PHL! We appreciate your business and look forward to serving you.

Ride safe, ride far!

Last updated: September 2026